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Send structured messages for monitoring

Watcher accepts structured conversation data from gateway and agent integrations. Self-hosted Kubernetes deployments also gain optional API autoscaling.

What's new?​

  • The monitoring API accepts structured chat messages as an alternative to pre-rendered transcript text. Gateways and agent harnesses can submit conversation data without reproducing the client's transcript formatting. Existing transcript-based integrations continue to work.
  • Self-hosted Kubernetes deployments can enable optional autoscaling for the API service.