Send structured messages for monitoring
Watcher accepts structured conversation data from gateway and agent integrations. Self-hosted Kubernetes deployments also gain optional API autoscaling.
What's new?
- The monitoring API accepts structured chat messages as an alternative to pre-rendered transcript text. Gateways and agent harnesses can submit conversation data without reproducing the client's transcript formatting. Existing transcript-based integrations continue to work.
- Self-hosted Kubernetes deployments can enable optional autoscaling for the API service.